我们希望Penji来处理一些内部溢出项目。我们从事设计工作，熟悉设计规范和工作要求范围。我们提交了一份非常详细的请求，其中包含了一名经验丰富的设计师所需要的一切内容。

我们收到的是一个业余笑话。我们决定减少我们的损失，结束我们的关系，并利用他们的30天退款保证——我们才订阅了几天。这引发了PENJI的勒索，我们的退款请求一次又一次被拒绝。在一封又一封的邮件之后，他们最终承认设计师是毫无价值的，而呈现给我们的只是一份草稿。用他们自己的话说，“这个设计师质量不高。但是，在他们承认他们指派了一个没有才华的设计师，浪费了我们的时间之后，他们就不再回复邮件了，而且仍然不承认我们有退款的权利。也许我们的案例是一个例外，但是我不能推荐PENJI。 Dishonest business practices coupled with a pool of dubious “designers” is a recipe for disaster.

UPDATE:

No, Penji, you don’t get to lie by responding to my review with bogus claims.

You DO shy away from giving a refund.

I have asked for a refund, but still have not received confirmation of it. Even the response to my review says you have not refunded me.

Since posting this review I have received three more emails from different people asking me to either reconsider or to explain why I want a refund, even though I have explained that many times in multiple emails and cancelation requests.

Penji hides behind a money back guarantee claim, but uses harassment to wear down the customer in an attempt to not honor the request.

Stay away from this dishonest company.

UPDATE July 4, 2022:

I have screenshots of all the emails from Penji that show your most recent comments are false.

I will not retract this review. Everything I have stated is true.

I requested a cancelation on July 1. Following that request, I received multiple emails over the next three days from as many as four different people telling me to reconsider. These include the following Penji workers: 1) Katie Heugle | Support Specialist, 2) Mason Graves | Support Specialist, 3) Jo (no last name given), 4) Rumana Thajudeen | Support Specialist

Penji needs to get a handle on how it manages cancelation requests."